01Is this a free service?
No. Enabling Spaces CIC is a paid, specialist service. We offer both private (self-funded) and commissioned (e.g. Local Authority, NHS) support options. All work is delivered by qualified, experienced professionals.
02Can I refer myself or a family member?
Yes. We accept self-referrals from individuals and family members. We’ll start with a free 20-minute call to see if we’re a good fit and discuss the best support pathway.
03Do you just clear out houses?
No. We are not a house clearance company. We offer therapeutic, trauma-informed support that addresses the emotional, psychological, and environmental roots of hoarding. Any decluttering is done slowly, safely, and with full consent — never forced.
04What’s different about your approach?
We’re led by Occupational Therapists and guided by a trauma-informed framework. Our work addresses both the visible and invisible aspects of hoarding, including trauma, executive function, grief, identity, and safety. We build trust first, and change follows.
05How long does support last?
We are based in Stoneleigh and offer a mix of in-person and remote support. Our Mobile Hoarding Hub expands our reach — please contact us to check if we cover your area.
06What areas do you cover?
We are based in Stoneleigh and offer a mix of in-person and remote support. Our Mobile Hoarding Hub expands our reach — please contact us to check if we cover your area.
07Can professionals commission your service?
Yes. We work with Local Authorities, NHS teams, housing providers, and social care services. We provide assessments, reports, direct client support, and case consultation.
08Can you help with Mental Capacity Assessments?
Yes. We have significant experience in assessing capacity related to environmental safety, self-care, and related decisions. Reports are written by senior OTs with legal and safeguarding awareness.
09Do you work with people who have refused help before?
Yes. Our approach is relational and non-judgmental. We’re experienced in working with people who have disengaged from or been harmed by previous services. We move at the client’s pace.